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Always turn up at the customers
premises on time
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Discuss thoroughly with the
customer what is required and explain what options are available
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Check thoroughly the area to be
textured so you can tell what preparation is needed
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Give the customer a chose of
patterns that you can do
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Put down in writing all the work
to be carried out to complete the job and give a copy to the customer
including the cost
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Do not pressure the customer
into giving you the job. Leave the estimate with your contact details so
that they can think about it and get back to you
Cleanliness
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Always use dust sheets to cover
the floor and put sheets down as a walkway to the front door so you don't
leave dirty footprints
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Use polythene sheets to cover
any furniture that can't be moved out of the room
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Use masking tape around light
fittings etc if working around them
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During texturing wipe up with a
sponge any excess material around coving and tops of walls as you go along
and wipe up any splashes immediately
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When you have finished and the
customer is happy that the job is complete then clear up thoroughly and
make sure the room is as clean when you leave as it was when you entered,
even if it means getting the vacum cleaner out!
After Care
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Explain when you leave about
ventilation of the room for drying out purposes and how long before the
texturing can be painted
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Tell the customer to get in
touch with you if there are any problems with the texturing once it has
dried
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If there is a problem with the
work you have carried then make sure you sort it out to the customers
satisfaction as soon as possible